TOZO Earbuds Not Charging – Try These Effective Solutions

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Written By John Paul

John Paul is a tech enthusiast dedicated to troubleshooting. He is passionate about fixing glitches, simplifying complexities, and empowering others in the digital realm.

In the rhythm of our fast-paced lives, our TOZO earbuds have become trusted companions, delivering immersive soundtracks to our daily activities.

But what happens when these faithful companions refuse to charge, leaving us in a sudden silence?

The frustration of TOZO earbuds not charging is a scenario many of us have faced, disrupting our routines and cutting us off from our favorite tunes, podcasts, and calls.

However, fear not! In this guide, we embark on a journey to troubleshoot and tackle this common issue head-on.


Troubleshooting TOZO Earbuds Not Charging

To get your earbuds charging again, follow the effective steps below:

TOZO Earbuds Not Charging - Infographic

1. Inspect Charging Accessories

Begin by ensuring that you are using the correct charging cable and adapter that are specifically designed for your TOZO earbuds model.

Using incompatible accessories can lead to charging issues. Connect the charging cable to a known working adapter and a power source.

2. Inspect for Physical Damage

Carefully inspect the charging cable, earbuds, and charging case for any visible physical damage.

Cracks, dents, or other forms of damage could be affecting the internal components and, consequently, the charging functionality.

If you notice any damage, it might be necessary to seek professional repair.

Consider Reading: TOZO T10 Case Not Charging – Try These 6 Effective Steps To Fix

3. Clean the Earbuds

Now carefully examine the earbuds, especially their charging contacts. Look for any ear wax, dust, or lint that might have accumulated over time.

Even the tiniest obstruction can prevent proper charging. If you spot any dirt, gently clean the earbuds.

A man Cleaning earbuds with a q-tip Cleaning earbuds

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4. Charge Case Battery

Confirm that the charging case itself has a sufficient battery charge. If the case is running low on power, it might not provide enough energy to charge the earbuds effectively.

Plug the case into a power source and allow it to charge for a while before attempting to charge the earbuds again.

5. Battery Depletion

If your TOZO earbuds have been left unused for an extended period and their battery has completely drained, they might not show an immediate response when placed in the charging case.

Leave the earbuds connected to the charger for some time. This can allow a small amount of charge to build up, eventually enabling them to power on.

Quick Reads:

6. Reset Earbuds

Consider performing a reset of your TOZO earbuds. A reset can often resolve minor glitches that might be causing the charging issue.

To reset your TOZO earbuds, follow these steps:

  • Unpair earbuds from any connected device
  • Turn Bluetooth off on those devices
  • Take the earbuds off the charging case.
  • Locate the MFP touch panel on the top of each earbud.
  • Quickly tap the MFP touch panel 5 times.
  • The lights on each earbud will turn red for one second
  • Your earbuds have now been reset.

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7. Software Updates

Check if there are any available firmware updates for your TOZO earbuds. Manufacturers sometimes release updates that address charging-related problems.

Visit the official TOZO website or go to the TOZO App to get software updates:

To check if your TOZO earbuds have a software update available, you can follow these steps:

  1. Download the TOZO app on your smartphone.
  2. Open the app and connect your earbuds to your phone.
  3. Tap on the “Settings” icon in the app.
  4. Tap on “Firmware Update.”
  5. If there is a software update available, the app will prompt you to download and install it.

TOZO app interface on cell phone with the earbuds along side

8. Avoid Overheating

When it comes to charging your TOZO earbuds, temperature matters. Charging your earbuds in a hot environment can lead to overheating, which in turn can disrupt the charging process and potentially affect the overall battery health.

To prevent this, it’s advisable to opt for a well-ventilated charging area. Find a spot that isn’t exposed to direct sunlight or excessive heat.

By doing so, you’ll ensure that your earbuds charge optimally, efficiently, and without the risk of complications arising from overheating.

9. Check for Moisture Damage

TOZO earbuds are water resistant. Most TOZO earbuds have an IPX8 rating according to the IPX rating system which means they are protected against immersion in water up to 1 meter for 30 minutes.

This means that you can wear them while running in the rain, working out at the gym, or even swimming.

However, it is important to note that TOZO earbuds are not waterproof. They are not designed to be submerged in water for extended periods of time.

Long Exposure to water can affect the charging of TOZO earbuds. If water gets into the charging port, it can corrode the contacts and prevent the earbuds from charging properly.

Additionally, water can damage the battery in the earbuds, which can also lead to charging problems.

If you think your TOZO earbuds have been exposed to water, it is important to dry them thoroughly before trying to charge them.

You can use a hair dryer in a cool setting or put the earbuds in a bag of rice for a few hours. Once the earbuds are dry, you can try charging them again.

If none of the above steps have resolved the issue, reach out to TOZO’s customer support for personalized assistance.

Also Read:

Tips to Prevent TOZO Earbuds Not Charging in the Future

Preventing future charging issues with your TOZO earbuds requires a combination of care, maintenance, and mindful charging practices.

Here are some valuable tips to ensure your earbuds charge smoothly and reliably:

  1. Use Genuine Accessories: Stick to TOZO’s recommended charging cables and adapters.
  2. Regularly Inspect Charging Ports: Make it a habit to inspect and clean the charging ports on both your earbuds and the charging case.
  3. Handle with Care: Treat your earbuds and their charging case gently. Avoid dropping them or subjecting them to physical stress.
  4. Avoid Extreme Temperatures: High temperatures can lead to overheating, while low temperatures might affect battery efficiency.
  5. Charge Regularly: It’s generally a good practice to charge your earbuds regularly, even if they aren’t completely depleted.
  6. Store Properly: When not in use, store your earbuds in their charging case.

By following these proactive steps, you can significantly reduce the chances of encountering charging problems with your TOZO earbuds in the future, allowing you to enjoy your music seamlessly and hassle-free.

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1. Are TOZO Earbuds Compatible With All Charging Cables and Power Sources?

Yes, TOZO earbuds are compatible with most charging cables and power sources. Make sure to use the correct cable and ensure that the power source is functioning properly for optimal charging performance.

2. How Often Should I Clean the Charging Port and Earbuds?

You should clean the charging port and earbuds regularly to prevent dirt and debris from blocking the connection.

It’s important to keep them free of any obstructions for proper charging functionality..

3. Can I Update the Firmware or Software of TOZO Earbuds Myself?

Yes, you can update the firmware or software of TOZO earbuds yourself. It’s a simple process that can be done by following the instructions provided by TOZO on their website or in the user manual.

4. How Do I Test the Charging Case to Ensure It Is Working Properly?

To test the charging case of your TOZO earbuds, first, make sure it’s connected to a power source. Then, place the earbuds inside and check if the LED lights on the case indicate that they are charging properly.

5. How do I reset my TOZO charging case?

To reset your TOZO charging case, open the case, remove the earbuds, locate the reset button (usually on the back or inside), press and hold it for 10-15 seconds, release, close the case, and try pairing your earbuds again. Specific steps may vary by model.

6. How Do You Fix Earbuds That Are Not Charging?

If your earbuds are not charging, clean the charging contacts, check the cable and power source, reset the earbuds (if applicable), try a different charger, and contact customer support if issues persist.

7. Why Isn’t My Earbud Case Charging?

If your earbud case is not charging, ensure it’s charged, clean the charging contacts, inspect for physical damage, try a reset if available, and consider reaching out to customer support for further assistance.

8. How Do I Reset My Tozo T10 Earbuds?

To reset TOZO T10 earbuds, place them in the case, hold both buttons for 10-15 seconds until the LEDs flash, then try pairing again. For more specifics, consult your user manual or contact TOZO’s support.

9. Why Does Tozo T10 Not Turning On?

If your TOZO T10 earbuds aren’t turning on, start by ensuring they are adequately charged. If they’ve fully drained, place them in the charging case and wait before attempting to turn them on.

Confirm that the case itself is charged and securely holds the earbuds.

10. Why is the Tozo T10 Left Earbud Not Charging?

If your TOZO T10 left earbud isn’t charging, it could be due to a dirty port, alignment in the case, or internal malfunction. Clean the port, align properly, try a different cable, or contact TOZO support. If unresolved, consider a replacement.

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