Indy Evo Not Charging – [FIXED] 8 Steps To Try

Photo of author
Written By John Paul

John Paul is a tech enthusiast dedicated to troubleshooting. He is passionate about fixing glitches, simplifying complexities, and empowering others in the digital realm.

Encountering challenges with your Indy Evo not charging can be a frustrating experience.

These wireless earbuds, designed to offer convenient and high-quality audio, might sometimes face issues preventing them from charging as expected.

In this blog post, we’ll explore common troubleshooting steps to address the ‘Indy Evo not charging’ issue and restore your earbuds to optimal functionality.


7 Possible Reasons for Indy Evo Not Charging

There could be various factors contributing to the Indy Evo earbuds not charging issue. The table below outlines the possible reasons behind the charging issue.

Let’s have a look!

No. Possible Reasons Description
1. Faulty Charging Cable/Adapter The charging cable or adapter being used might be malfunctioning or not provide a stable connection.
2. Dirty Charging Contacts Accumulated dirt, debris, or residue on the charging contacts of both the earbuds and the case can impede the charging process.
3. Misalignment Improper alignment of the earbuds with the charging pins inside the case can prevent the initiation of the charging process.
4. Low Battery Level Extremely low battery levels in the earbuds may cause a delay in their response when placed in the charging case.
5. Software Glitches Software glitches or errors within the earbuds’ systems can disrupt the normal charging process.
6. Battery Degradation Over time, the batteries in the earbuds and the charging case can degrade, leading to reduced charging efficiency or failure.
7. Hardware Issues Internal hardware problems within either the earbuds or the charging case may be preventing proper charging functionality.

8 Steps to Resolve Indy Evo Not Charging Issue

Now, let’s delve into effective troubleshooting techniques that will help you restore your earbuds to a full charge.

Indy Evo Not Charging Issue Infographic

1. Check the Charging Cable

Begin by ensuring that the charging cable is properly connected. Sometimes, the issue with your Indy Evo not charging could be as simple as a loose connection.

Make sure that both ends of the charging cable are securely plugged in. It’s essential to use the compatible and original charger and cable that came with your Indy Evo, as using incompatible ones might lead to charging problems.

Once everything is connected properly, wait for a few minutes to see if your Indy Evo starts to charge. If not, proceed to the next troubleshooting steps.

Consider Reading: How To Fix Oppo Enco W11 Not Charging – 7 Quick Troubleshooting Steps

2. Inspect the Charging Port

To delve deeper, take a look at the charging port. It’s possible that if we don’t take care of our earbuds and neglect to clean them, dust and debris will accumulate in the charging port.

To clean the charging port, start by cautiously inserting a small tool or paperclip into the port to remove any visible debris. Avoid using excessive force or sharp objects that could harm the port.

Once you’ve cleared any visible debris, shine a light inside the port to check for corrosion or bent pins that might be causing connection issues.

3. Clean the Charging Contacts

A potential solution to the Indy Evo not charging issue involves cleaning the charging contacts. Sometimes, dust and debris can gather on these contacts, disrupting the connection between the earbuds and the charging case.

  • Remove the earbuds from the case.
  • Inspect both the pins on the earbuds and inside the case for dirt or grime.
  • If there’s any buildup, gently wipe it away using a soft cloth or cotton swab.
  • Be careful not to exert too much pressure to avoid damaging the contacts.
  • After cleaning, carefully reinsert the earbuds into the case.
  • Observe if the earbuds start charging as expected.

A girl's hand holding Indy Evo earbuds and a red arrow pointing towards the charging contacts Source

Read Blog Posts:

4. Try a Different Power Source

Trying a different power source is also a good idea when troubleshooting issues with the charging process. Consider two key factors that need to be taken into account

  • First, verify the functionality of the outlet to eliminate any disruptions in the charging process.
  • Additionally, exploring an alternative power source using the USB port on your computer or another device could prove beneficial.

5. Verify the Battery Level

A crucial step is to assess the battery level of both your Indy Evo earbuds and their charging case. Make sure the earbuds are securely placed in the case and that the case itself has sufficient power.

Open the lid of the case and press its back button to check if any LED lights illuminate. If there’s no response, attempt charging the case using a different USB cable or wall adapter.

Once you’ve confirmed the case is charged, place the earbuds back inside and firmly close the lid. Now, connect your charging cable to a power source, ensuring it’s properly plugged in at both ends.

The case’s LED lights should indicate it’s charging. Wait for a while and then open the case again, pressing the earbuds’ buttons to see if they power up successfully.

6. Restart Your Device

Consider restarting your phone or any other connected device Laptop or Tablet, as it can often fix software glitches or connectivity issues that may be affecting your earbuds’ charging performance.

Disconnect your earbuds from any connected devices and completely power off your device.

This can usually be done by holding down the power button and selecting the “Power Off” option from the menu that appears. Once your device is off, wait a few moments before turning it back on.

A girls hand turning off a cellphoneSource

7. Check for Software Updates

Updating your device’s software might be the solution to your Indy Evo not charging problem. Outdated software can sometimes cause compatibility issues with charging.

Here are the steps to update the firmware of your Skullcandy Indy Evo earbuds:

  1. Make sure that your earbuds are turned on and connected to your device.
  2. Download the Skullcandy app from the App Store or Google Play.
  3. Open the Skullcandy app and sign in to your account.
  4. Tap on the Indy Evo earbuds.
  5. Tap on Firmware Update.
  6. If there is an update available, the app will start downloading it.
  7. Once the update is downloaded, the app will start installing it.
  8. The update process may take a few minutes.
  9. Once the update is complete, your earbuds will restart.

Also Read:

8. Reset the Earbuds

As part of the troubleshooting process, one crucial step is to reset the earbuds.

This action involves initiating a reset procedure on the earbuds, which can often resolve various issues and bring them back to their optimal functioning state.

Following are the steps for resetting the Indy Evo earbuds:

# Steps
1. Open your smartphone’s Bluetooth settings and disconnect (unpair) the Skullcandy earbuds from your device.
2. Once disconnected, forget the device to ensure complete unpairing.
3. Take the Skullcandy earbuds out of their charging case.
4. Press and hold both earbuds simultaneously for approximately 6 seconds to manually power them off.
5. Release your hold on the earbuds and allow about 5 seconds to pass.
6. Press and hold both earbuds again, this time for 10 seconds, to perform a complete reset.
7. Place the earbuds back into their charging case.
8. Remove the earbuds from the case once more. You should see both LED lights turn red.

If none of the solutions have yielded results, it’s advisable to reach out to Skullcandy customer support for further assistance.


How Do I Check the Battery Level of My Indy Evo Earbuds?

To check the battery level of your Indy Evo earbuds, simply open the charging case and look for the LED indicators.

The lights will show you how much charge is remaining in your earbuds.

Can I Use Any Charging Cable to Charge My Indy Evo Earbuds?

Yes, you can use any charging cable to charge your Indy Evo earbuds. Just make sure the cable is compatible with the charging port on your earbuds and that it’s in good condition.

What Should I Do if My Indy Evo Earbuds Still Don’t Charge After Cleaning the Charging Contacts?

If your Indy Evo earbuds still won’t charge after cleaning the contacts, try using a different charging cable and adapter.

Make sure they are compatible with your earbuds. If the issue persists, contact customer support for further assistance.

How Can I Reset the Charging Case of My Indy Evo Earbuds?

To reset the charging case of your Indy Evo earbuds, try holding down the button on the back of the case for 10 seconds. This should help resolve any charging issues you may be experiencing.

If None of the Troubleshooting Steps Work, How Can I Contact Customer Support for Further Assistance?

If none of the troubleshooting steps work, you can contact customer support for further assistance. They will be able to guide you through the process and help you fix your Indy Evo charging issue.

Why Is My Skullcandy Evo Case Not Charging?

If your Skullcandy Evo case is not charging, first, ensure the charging cable is securely connected to both the case and a power source.

Check for dirt or damage in the charging port, clean it if necessary. Verify if the cable or adapter is functional by trying a different one.

If the case’s battery has deteriorated, contact Skullcandy support. A software glitch could also be the issue; attempt a reset following the manufacturer’s guidelines.

Why Are My Skullcandy Earbuds Not Charging?

Should your Skullcandy earbuds not charge, clean the charging contacts on both the earbuds and the case.

Confirm proper alignment and leave the earbuds on charge for a while, especially if they are fully depleted.

Check for available firmware updates, as these can resolve charging problems. If no solution is found, a hardware issue might be at play, and you should seek assistance from Skullcandy support.

Why Is Only One of My Earbuds Charging?

When only one Skullcandy earbud charges, ensure the charging contacts are clean and aligned properly in the case.

Be patient if the earbud’s battery is empty, as it may take time to initiate charging. A loose connection between the charging pins and the earbud’s battery could be the cause.

If these steps don’t work, consider a possible hardware problem and contact Skullcandy’s customer support or a service center for further help.

Leave a Comment