How To Fix Oppo Enco W11 Not Charging – 7 Quick Troubleshooting Steps

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Written By John Paul

John Paul is a tech enthusiast dedicated to troubleshooting. He is passionate about fixing glitches, simplifying complexities, and empowering others in the digital realm.

If you’ve recently purchased an Oppo Enco W11 wireless earbud set, you might be enjoying the convenience and sound quality of these sleek devices.

However, like any tech gadget, they’re not immune to occasional problems. One issue that users sometimes experience is their earbuds not charging properly.

But don’t worry – there are steps you can take to troubleshoot and potentially fix this issue with your Oppo Enco W11s.

So let’s dive in and explore the possible solutions for fixing your Oppo Enco W11 not charging problem.


How to Fix Oppo Enco W11 Not Charging? 7 Troubleshooting Steps

Following are 7 quick and easy troubleshooting steps on how to fix the Oppo Enco W11 not charging issue. Let’s get started!

How To Fix Oppo Enco W11 Not Charging - Infographic

1. Inspecting the Charging Case

Begin by examining the charging case for any signs of damage or debris.

Step No. Examination Steps Solution
1 Inspect the charging case for visible damage If there are cracks or breaks in the plastic, consider replacing the case
2 Check for any debris or dust inside the case Use a soft brush or compressed air to gently remove dirt or debris from contacts
3 Ensure the charging case is receiving power when connected Connect to a compatible power source using an appropriate USB cable
4 Use a genuine Oppo charger and cable for optimal compatibility Use an official Oppo charger and cable for the best results
5 Look for indicator lights that signal power connection If no lights or they don’t illuminate, try using another cable and charger

If you have verified that your charging case is undamaged, clean, and receiving power but still experiencing issues with your Enco W11 earbuds not charging, there might be an issue with the earbuds themselves.

White Oppo Enco W11 earbud emerging from its case with a pop


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2. Cleaning the Earbuds

Having thoroughly inspected the charging case for any visible issues, it’s now time to focus on cleaning the earbuds and charging contacts.

This step is crucial because dirt, debris, or oxidation can accumulate on these contacts over time, which may result in poor connection and charging difficulties.

To clean the earbuds and charging contacts, make sure you have the following supplies on hand:

  • A soft, lint-free cloth or microfiber cloth
  • Rubbing alcohol or an electronics-safe cleaning solution
  • Cotton swabs

Follow these steps to clean your Oppo Enco W11 earbuds and their charging contacts:

Step No. Action
1 Remove the earbuds from the charging case
2 Dampen a cotton swab with rubbing alcohol or a chosen cleaning solution (avoid soaking it)
3 Gently rub the moistened swab across both sides of each earbud’s metallic charging contacts
4 Use a dry cotton swab to remove any excess moisture before it evaporates
5 Repeat the process for the metallic charging contacts inside the case
6 Allow all components to air-dry completely before attempting to charge again

Remember that regular maintenance of your Oppo Enco W11 earbuds and their corresponding components can significantly reduce potential problems related to charging and overall performance.

Troubleshooting How To Fix Oppo Enco W11 Not Charging Issue Infographic

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3. Resetting Your Wireless Earbuds

Sometimes, resetting the earbuds can resolve all charging-related issues. To reset your Oppo Enco W11 earbuds follow the steps provided below:

Step Action
1 Ensure earbuds are disconnected and powered off
2 Place earbuds in the charging case and close the lid
3 Wait for about 5 seconds
4 Open the charging case
5 Press and hold the right earbuds’ multi-function button
6 Continue holding for about 5-10 seconds
7 LED lights will flash red three times
8 Release the buttons and the earbuds are reset
9 Enable Bluetooth on your device
10 Search for available Bluetooth connections
11 Select ‘OPPO Enco W11’ from the available devices
12 Earbuds are successfully reconnected and ready to use

4. Ensuring Proper Connection 

Ensuring a proper connection with the charging cable is crucial to guarantee that your device charges effectively and consistently.

To make sure your Oppo Enco W11 earbuds are correctly connected to the charging cable, follow these easy steps:

Step Action
1. Check the charging case Ensure no debris or dust in the case that could obstruct the connection
2. Examine the charging contacts Look for any signs of damage or wear on the charging contacts inside the case
3. Verify the USB-C cable Use the original USB-C cable supplied by Oppo to ensure consistent performance
4. Inspect cable connectors Check for any damaged or bent connectors on both ends of the USB-C cable

Once you’ve made certain that your earbuds are properly connected to a clean and undamaged charging case and cable, it’s essential to verify if they are now charging.

Observe if the LED indicators on both earbuds light up when placed in their respective slots within the case. If all connections are secured and there’s still no indication of charge go for checking the power source.

Quick Reads:

5. Checking the Power Source

When troubleshooting charging-related issues in your Oppo Enco W11 earbuds, it is crucial to ensure that the power source is functioning correctly.

Step Action
1. Examine the charging cable and adapter Check for visible damages or fraying. Consider replacing it with compatible accessories.
2. Verify the power supply Confirm that the wall socket or power strip is supplying adequate electricity.
3. Check the functionality of the power source Plug in another device to verify if it receives power from the same source.
4. Inspect the charging case’s port Look for debris or dirt obstructing the connection between the case and the charging cable.
5. Clean the charging port Gently clean the port using a soft-bristled brush or a dry cotton swab to remove debris.
6. Reconnect and check for charging signs Connect the charging cable to the case and verify if there are signs of charging.

After following the steps mentioned in the previous table, if the charging issue persists, the next recommended step is to consider a firmware update for your Oppo Enco W11 earbuds

6. Updating Firmware

Firmware updates may include bug fixes and enhancements that can resolve charging issues. In some cases, an outdated firmware version might be causing the problem.

Certainly! Here’s a table summarizing the information:

Step No. Action
1 Download the latest firmware update file from the official Oppo website or a trusted source provided by Oppo
2 Connect your earbuds to your device via Bluetooth
3 Open the Oppo app on your smartphone or tablet
4 Navigate to the settings menu within the app and locate the firmware update option
5 Follow the on-screen instructions to initiate and complete the update process
6 Keep your device close to your earbuds during the update process and ensure sufficient battery life
7 Once the firmware update is successful, try charging your Oppo Enco W11 earbuds again

If they still do not charge after completing these steps, it’s possible there might be a hardware issue with either your charging case or earbuds themselves.

In such cases, it is recommended to contact Oppo customer support for further assistance or visit an authorized service center for a thorough examination of your device.

7. Considering Warranty And Professional Help

If your Oppo Enco W11 earbuds are still not charging after attempting the troubleshooting techniques mentioned earlier, it’s important to consider seeking professional help or exploring warranty options.

Before heading out to a repair shop, take some time to review the terms and conditions of your Oppo Enco W11’s warranty. Most electronic devices come with a limited warranty that covers manufacturing defects and malfunctions.

With Warranty Without Warranty
Availability Available if earbuds are within the warranty period Available even if the warranty has expired
Eligibility Must meet the necessary criteria and conditions outlined in the warranty policy No specific eligibility criteria required
Cost Repairs or replacements may be provided free of charge, depending on the warranty terms Costs may apply for repairs or replacements
Process Contact Oppo customer support or visit a service center with proof of purchase and original accessories Consult a professional technician independently
Expertise Repairs performed by Oppo-authorized technicians with product knowledge Repairs performed by a professional technician of your choice
Quality Assurance Repairs or replacements backed by Oppo’s warranty guarantee Repair quality is dependent on the technician’s expertise
Timeframe Repairs or replacements may be processed within the warranty timeline Repair timeframes may vary depending on the technician’s availability
Additional Considerations Limited to the terms and conditions outlined in the warranty policy Costs may vary depending on the technician and the complexity of the repair

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Q1. What should I check if my Oppo Enco W11 earbuds are not charging?

Ensure that the charging cable and adapter are not damaged, and the power source is working correctly.

Q2. How can I ensure that the power source is functioning correctly for my Oppo Enco W11 earbuds?

Verify the power source by testing it with another device to see if it receives power.

Q3. Is it necessary to use the original USB-C cable supplied by Oppo for charging my earbuds?

It is recommended to use the original USB-C cable provided by Oppo for optimal performance and compatibility.

Q4. How can I confirm if the wall socket or power strip is providing adequate electricity for charging?

Plug in another device, such as a smartphone or lamp, to see if it receives power from the same socket or power strip.

Q5. What steps should I follow to clean the charging case’s port?

Use a soft-bristled brush or a dry cotton swab to gently clean the charging port and remove any debris or dirt.

Q6. Are there any specific cleaning agents I should use for the charging case’s port?

It is recommended to use a dry cleaning method and avoid using liquid cleaning agents to prevent damage.

Q7. What should I do if I find damaged or bent connectors on both ends of the charging cable?

Consider replacing the charging cable with a compatible one to ensure proper functionality.

Q8. Is a firmware update necessary for resolving charging issues with Oppo Enco W11 earbuds?

Firmware updates can address software-related bugs and improve charging performance. It is recommended to consider updating the firmware if issues persist.

Q9. How can I update the firmware of my Oppo Enco W11 earbuds?

Visit the official Oppo support website or use the Oppo companion app (if available) to download and install the latest firmware update following the provided instructions.

Q10. What should I do if the troubleshooting steps do not resolve the charging issues?

If the issue persists, contact Oppo customer support or an authorized service center for further assistance and possible repairs.

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