TOZO T10 Case Not Charging – Try These 6 Effective Steps To Fix

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Written By John Paul

John Paul is a tech enthusiast dedicated to troubleshooting. He is passionate about fixing glitches, simplifying complexities, and empowering others in the digital realm.

If you’re encountering issues with your TOZO T10 charging case not charging, it can be disruptive to your listening experience.

Troubleshooting the reasons behind this problem is essential to pinpoint the issue and find the appropriate solution.

This article will help you navigate through potential causes and steps to address the “TOZO T10 Case Not Charging” issue effectively.



Troubleshooting TOZO T10 Case Not Charging – 6 Steps

Below are the steps that you can take to diagnose and resolve the charging issue with the TOZO case, before considering a replacement.

Let’s dive into the troubleshooting process!

Troubleshooting TOZO T10 Case Not Charging

1. Check the Charging Cable and Adapter

Start by examining your charging cable and adapter. Sometimes, a faulty cable or adapter can cause your Tozo T10 case not to charge properly.

Also Read: TOZO Earbuds Not Charging – Try These Effective Solutions

Inspect the Charging Cable:

Examine the cable closely for visible damage like frayed wires or bent connectors. Any damage could prevent proper charging.

If you find any issues, try using a different cable to see if that solves the problem.

Check the Adapter:

Ensure the adapter is securely plugged into the power source and that there are no loose connections. Sometimes, a poor connection can disrupt the charging process.

You might also want to try a different adapter to rule out any problems with the original one.

Quick Reads:

2.  Test the Charging Cable & Adapter With Another Device

You can try using a different device to test the charging cable and adapter. Sometimes, the issue may not be with the TOZO T10 case itself, but rather with the cable or adapter you are using.

By testing them on another device, you can determine if they are working properly or not.

If the charging cable and adapter work fine with another device, then it’s likely that there is an issue specific to your TOZO T10 case.

However, if they don’t work on another device as well, then you may need to replace either the cable or adapter to resolve the problem.

3. Check for Any Physical Damage on the Case

To ensure optimal performance, it’s important to inspect your TOZO T10 case for any signs of physical damage.

Inspect the Exterior:

Carefully examine the case’s exterior for cracks, dents, or scratches. Such damage could impact the case’s overall functionality.

Pay extra attention to the charging port and hinge mechanism. If you spot any issues whether with the charging port or hinge, it’s important to address them promptly.

A TOZO Charging caseSource

Quick Reads:

Assess Charging Port and Hinge:

Make sure the charging port is not bent or damaged in any way. Check if the hinge mechanism opens and closes smoothly without any resistance or wobbling.

Any irregularities could be affecting the charging process.

4. Try Different Power Sources

You might want to consider using a different power source to charge the Tozo T10 case. Sometimes, the issue with charging the case lies with the power source itself.

By trying a different power source, you can determine if the problem is with the case or the charger.

5. Clean the Charging Port on the Case

Over time, dust, dirt, and debris can accumulate in the charging port, which can prevent proper contact between the charger and the case.

By cleaning it regularly, you can ensure a smooth connection and prevent any charging issues. Be careful not to apply too much pressure or damage the delicate pins inside the port.

  • Gently insert the brush or toothpick into the port and remove any visible dirt or lint.
  • You can also use compressed air to blow out any stubborn particles.

Once you’ve cleaned the charging port thoroughly, try connecting your charger again and see if your T10 case starts charging properly.

6. Try Wireless Charging

Test wireless charging as another alternative method to identify if the issue is specifically related to the charging port or internal components of your TOZO T10 case.

This approach can help you isolate the problem:

  • If wireless charging succeeds, consider replacing the charging cable or adapter to address the issue.
  • Unsuccessful wireless charging may indicate an internal problem. In such cases, reach out to TOZO Customer Support or consider replacing the case.

TOZO earbuds IN AIR OVER THE wireless CHARGERSource


1. How Do I Clean the Charging Port on the TOZO T10 Case?

To clean the charging port on your TOZO T10 case, start by gently blowing into it to remove any debris.

Then, use a soft brush or cotton swab dipped in rubbing alcohol to carefully clean the contacts.

Avoid using excessive force.

2. How Do I Align the TOZO T10 Case Properly With the Charging Contacts?

To align the TOZO T10 case properly with the charging contacts, make sure that you place it securely in the charging dock.

Ensure that the metal pins on the case line up with the corresponding slots on the dock.

3. How Do I Update the Firmware on the TOZO T10 Case?

To update the firmware on your TOZO T10 case, first, make sure it’s fully charged.

Then, go to the official TOZO website and download the latest firmware version.

Follow their instructions to install it correctly.

4. How Do I Test the Charging Cable and Adapter With Another Device?

To test the charging cable and adapter with another device, first, make sure the other device is compatible.

Then, plug in the cable and adapter to see if it charges. If not, try a different cable or adapter to troubleshoot the issue.

5. How Do I Reset My TOZO Charging Case?

To reset your earbud charging case, follow these steps: First, put the earbuds into the case. Then, press and hold the button on the case for about 10 seconds.

During this time, you will notice the LED light on the case blinking red approximately 5 times. Once you see this sequence of red blinks, it indicates that the case has been successfully reset.

6. Why Is My Earbud Charging Case Not Charging?

Check the cable connection, clean the charging port, and assess battery life. Contact the manufacturer for assistance if needed.

7. How Do You Charge a TOZO T10 Charging Case?

Open the case, place earbuds correctly, connect the charging cable, and wait for steady indicator lights to show a full charge.

8. How Do You Fix a Wireless Earbud Case That Won’t Charge?

Verify the cable and adapter, clean the port, attempt a different cable/adapter, and reset per the manufacturer’s instructions. If unresolved, contact support or seek a replacement.

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