Bissell CrossWave Not Charging – Try These 12 Essential Fixes

The Bissell CrossWave is a versatile and convenient cleaning machine designed to keep your floors spotless.

However, encountering issues with its charging can be frustrating.

In this guide, we’ll explore common reasons why your Bissell CrossWave not charging and provide practical solutions to get it back to full power.

 

8 Common Reasons for Bissell CrossWave Charging Issues

Number	Reason	Description
1.	Power Outlet Issues	Problems with the electrical source, including faulty outlets or tripped circuit breakers.
2.	Charging Cable Issues	Problems related to the charging cable, such as damage or loose connections.
3.	Battery Problems	Issues with the battery, include depletion, damage, corrosion, or improper seating.
4.	Charging Contacts	Charging issues are caused by dust or debris on the contacts.
5.	Charger Issues	Problems with the charger, such as being faulty or incompatible.
6.	Battery Reset Required	Occasionally, the battery may require a reset for charging to resume.
7.	Software/Firmware Issues	Charging problems due to outdated software or firmware.
8.	User Error	Charging issues are caused by incorrect usage or setup.

Troubleshooting Bissell CrossWave Not Charging – 12 Steps

When your Bissell CrossWave won’t charge, it can be frustrating, but there’s a methodical approach to solve it. You may encounter issues with the power source, charging cable, battery, or other factors.

By following the step-by-step troubleshooting provided below you can likely fix the problem and have your CrossWave back to its efficient cleaning in no time.

1. Realign the Vaccum on the Docking Station

2. Check the Outlet

To verify the functionality of the electrical outlet where the docking station is plugged in, unplug the Bissell CrossWave machine and any other devices from it temporarily.

Plug in another known working If the alternative device doesn’t work, the outlet may require attention or repair to the same outlet to ascertain if it’s supplying power correctly. This simple test can determine whether the outlet itself is causing the charging issue.

If the alternative device doesn’t work, the outlet may require attention or repair. You can also utilize a multimeter to accurately verify whether the outlet is functional or not.

May You Like Reading: Miele Vacuum Not Turning On – Here’s What To Do [12 Steps]

3. Check the Charging Cable and Adapter

Inspect the charging cable and adapter thoroughly, paying close attention to any visible damage, frayed wires, or other signs of wear and tear.

Damaged components can obstruct the charging process, so it’s crucial to identify any issues. If you discover any damage, it’s advisable to replace the damaged components with new ones to ensure safe and efficient charging.

Source

4. Restart the Machine

If the Bissell CrossWave still isn’t charging after checking the alignment, outlet, and charging components, try a simple restart.

Turn off the machine by pressing the power button or switch. After it’s completely powered down, turn it back on. This step can clear any minor software glitches that might be affecting the charging process.

5. Check Battery Level

Following the restart, it’s important to verify the battery level of the CrossWave. Place the machine on the docking station for an extended period, typically a few hours, to ensure it has ample time to charge fully.

Confirm that the battery indicator on the machine or the docking station shows a complete charge. If the battery level doesn’t increase as expected, it’s essential to continue troubleshooting.

Read Blog Posts: Eureka Cordless Vacuum Not Charging – [SOLVED] 8 Easy Fixes

6. Inspect for Dirty Connections

In case the battery level still doesn’t improve, carefully examine the contacts on both the machine and the docking station. Look for any accumulation of dirt, debris, or corrosion.

If you find any, gently clean these contacts using a soft, dry cloth. Dirty connections can hinder the charging process, so addressing this issue can potentially resolve the problem.

If cleaning the contacts doesn’t yield results, proceed to the next troubleshooting steps to further diagnose and resolve the charging issue.

7. Check if a Clean Out Cycle is Running

The clean-out cycle is a brief cleaning process that flushes the dirty water tank and brush roll with clean water. It serves to remove any residual dirt or debris that might be obstructing the machine’s functionality.

Ensure that the clean-out cycle isn’t in progress while attempting to charge the CrossWave, as it cannot charge during this cycle. This cycle is typically initiated after each cleaning session.

8. Check if a Clean Self Cleaning Cycle is Running

The self-cleaning cycle, on the other hand, is a more extensive cleaning process that involves the use of a specialized cleaning solution.

It cleans the dirty water tank, brush roll, and internal components, eliminating any potential odors or bacteria buildup.

This cycle is typically run once a week or more, depending on how frequently the machine is used. Make sure the self-cleaning cycle is not active when attempting to charge the CrossWave.

9. Check for Water Damage on the Charging Base

Inspect the charging base, which is the part of the docking station that makes contact with the machine, for any indications of water damage or corrosion.

Water damage can interfere with the charging process, so it’s important to rule out this issue by examining the charging base closely.

10. Reset the Machine

To address potential software-related issues that might be affecting charging, you can perform a simple reset.

1. Turn off the machine and unplug it from the power outlet.
2. Locate the reset button on the back of the machine.
3. Press and hold the reset button for 20 seconds.
4. Release the button and plug the machine back in.
5. Turn on the machine and it should be reset.

This action can help clear any software glitches that could be hindering the charging process.

11. Heating up of Charging Station or Adapter

If you observe that the charging station or adapter becomes excessively hot during the charging process, it could signify a problem with the charging components.

In this case, unplug the charging station and adapter immediately to prevent any safety hazards, and reach out to Bissell customer support for further assistance.

12. Consider a Faulty Battery

If none of the previous steps yield positive results, it’s worth considering that the battery itself might be faulty and in need of replacement.

To address this, get in touch with Bissell customer support or consult your product’s warranty for guidance on how to proceed with battery replacement.

10 Care and Maintenance Tips for Your Bissell CrossWave

To ensure its longevity and peak performance, proper care and maintenance are essential. Here are some valuable tips to help you maintain your Bissell CrossWave in top condition:

Number	Step	Description
1.	Regular Cleaning	Clean the machine after each use, including emptying the dirty water tank and rinsing the brush roll.
2.	Filter Maintenance	Clean or replace filters as per the user manual’s recommendations for optimal suction and filtration.
3.	Brush Roll Care	Check and clean the brush roll to prevent clogs and prolong its lifespan.
4.	Empty the Dirty Water Tank	Promptly empty and rinse the tank to prevent odors and bacteria growth.
5.	Storage	Store the CrossWave in a cool, dry place away from extreme temperatures, moisture, and direct sunlight.
6.	Regular Checkups	Periodically inspect for loose parts or wear and tear, addressing issues promptly.
7.	Use Genuine Accessories	Only use genuine Bissell parts and accessories for replacements.
8.	Maintenance Schedule	Follow the recommended maintenance schedule in the user manual.
9.	Deep Cleaning	Occasionally perform a deep cleaning following the user manual’s instructions.
10.	Warranty Awareness	Familiarize yourself with the warranty terms and contact Bissell customer support or an authorized service center for significant issues.

FAQs